Restaurant System /Waiter App
Waiter App · Android · Tableside ordering

Put your whole floor in your waiters' hands.

The Android waiter app for restaurants running on InSoft Restaurant. Take orders at the table, change them on the fly, and send only what changed to the right kitchen or bar printer, never duplicate tickets to every station.

Works with InSoft Restaurant cloud
Phone · Tablet · Sunmi
InSoft waiter app on a Sunmi handheld showing the Speisekarte menu with product photos, prices and category tabs
Sunmi thermal print
Order & print in one hand
Multi-floor map
Live table status
Smart printing
Route by category
EN · DE · AR
UI & receipts
Licence & kiosk
Control every device
Why InSoft

Less walking. Cleaner kitchen tickets. Orders that stay in sync with the floor.

Fixed terminals keep waiters walking. Generic apps don't understand your floor plan, your kitchen stations, or what actually changed when a guest adds one more pizza. InSoft is built for full-service restaurants.

Tableside ordering

Order standing at the table on phone or tablet, no trip back to a wall terminal, so tables turn faster.

Quieter kitchen

The bar doesn't re-print the whole ticket for a food-only change, only the station that owns an item hears about it.

One place to manage it

One licence, remote printer setup and over-the-air updates across every device on the floor.

How it works

Tableside service in four steps

01

Log in & pick layout

Sign in with email; choose phone (portrait) or tablet (landscape). Licence validates automatically.

02

See the floor

Open, reserved and all tables across floors. Colour-coded status and elapsed timers. Pull to refresh.

03

Order & edit at the table

Search products, add to cart, add per-item notes, adjust quantities. Send new orders or resend edits.

04

Print where it matters

Sunmi device receipt or network tickets to ESC/POS printers, ask, print everywhere, or auto-route by category.

Floor & tables

Real-time floor & table control

Every table across multiple floors, colour-coded by status. Switch floors in one tap, open a ticket in a tap, and keep the map live with pull-to-refresh or auto-update.

Open, reserved & all viewsThe three filters waiters actually use during service.
Colour-coded status & live timersRead the room without squinting at small text.
Configurable reserved-table tapOpen order view first, or jump straight to edit.
Waiter app Tische screen, a grid of colour-coded tables T1–T6 marked OFFEN, with filters for Alle, reserviert and offen
The feature that saves paper & mistakes

Smart kitchen & bar printing

Assign POS categories to each printer, and one order fans out to the right station, grill, bar and cold prep each get only their items.

Edit an order without kitchen chaos

Change 2 pizzas to 3 and the food printer gets the pizza change, the bar prints nothing. Remove a cola and the bar prints a clear removal (STORNO), not a silent zero. Category filtering applies on edits too, so "print everywhere" mode still won't spam the bar with food-only changes.

Inside the app

Fast ordering, live edits, one app to run

InSoft waiter app on a Sunmi handheld showing the Tische table grid
Devices & reliability

One app. Phone in pocket or tablet on the stand.

Same backend, same printers, same licence, pick portrait or landscape per device at first launch, rotate later in settings. Sunmi devices get native thermal printing; any Android tablet or phone uses network printers.

Keeps working offline
Cached floors, menu & categories; a clear no-internet banner; automatic order resend.
Live waiter call
Real-time alerts (Pusher) when a guest calls or the kitchen updates an order.
Licence & OTA
Devices validate on login; in-app update banner keeps every device current.
Kiosk lockdown
Lock tablets to the app; supervisors unlock for maintenance.
FAQ

Frequently asked questions

Does this replace my main POS?

No, it's a waiter / floor app that works with the InSoft Restaurant backend. It extends service to the table; your central POS and reporting stay in the InSoft ecosystem.

Do I need special printers?

Use Sunmi devices with built-in printers and/or ESC/POS network printers on your LAN (58 mm or 80 mm). The app can scan the network to find them.

What happens when I edit an order?

The app compares the cart to a snapshot taken when the edit started. Network printers get only changed or removed lines, routed by category, unchanged drinks won't re-print at the bar when you only changed food.

How many languages are supported?

UI in English, German and Arabic. Receipts print in German or Arabic (configurable, independent of the UI language).

Phone or tablet?

Both. Pick orientation at setup and switch later in settings, same backend, printers and licence either way.

Ready to speed up your floor?

Tell us about your restaurant and we'll set up the waiter app around your floor plan, menu, kitchen stations and printers.

Book a demo WhatsApp us